Privacy Policy

GRAPHEX attaches great importance to the protection of personal data and respect for the privacy rights of all visitors to our website. This policy transparently explains what data we collect, how we use it, how we protect it, and what your rights are under Regulation (EU) 2016/679 - the General Data Protection Regulation (GDPR).

1. Who we are

GRAPHEX is a Romanian company specializing in planning services, execution graphics, and project management for construction. We operate in accordance with current national and European legislation, with our operational headquarters in Romania and the following contact details:
Phone: 0744.42.42.31
Email: office@graphex.ro

2. What types of data we collect

Depending on how you interact with our website, we may collect the following personal data:

•   First and last name
•   Email address
•   Phone number
•   IP address and technical details of the device (browser, operating system)
•   Data submitted through contact forms or via email
•   Communication preferences.

The data is collected either directly through forms or automatically through cookies and similar technologies.

3. Purpose of data processing

The collected data is processed only for legitimate purposes, such as:

•   Providing the services requested through the website
•   Contacting you for clarifications or personalized offers;
•   Improving the content and functionality of the website;
•   Transmiterea de newslettere și comunicări comerciale, doar cu acordul dvs.;
•   Complying with legal obligations or responding to requests from authorities.

4. Legal basis of the processing

Data processing is carried out on one or more of the legal grounds provided for by the GDPR:

•   Your express consent;
•   Contract performance or pre-contractual steps;
•   GRAPHEX's legitimate interest, such as improving services or protecting information systems;
•   Compliance with a legal obligation.

5. Storage duration

Personal data are kept only for the time necessary to achieve the purposes for which they were collected or as required by law. After this period, the data shall be erased or anonymized.

6. Data security

GRAPHEX implements appropriate technical and organizational measures to ensure data security and confidentiality. These include:

•   SSL communication encryption;
•   Restricted access to collected data;
•   Regular backups and antivirus protection.
•   Audituri interne și politici de control al accesului.

7. Your Rights

You have the right to request, at any time:

•   Access to the personal data held about you;
•   Their rectification or update;
•   Erasure ("the right to be forgotten"), within the limits of the law;
•   Restriction of processing;
•   Data portability;
•   Objection to processing;
•   Withdrawal of consent, if the processing was based on it;
•   Lodging a complaint with the National Supervisory Authority for Personal Data Processing (www.dataprotection.ro).

8. Cookies and Similar Technologies

The GRAPHEX website uses cookies to enhance the user experience, collect anonymous statistical data, and personalize content. You can choose to accept or refuse cookies through your browser settings.

9. Disclosure of Data to Third Parties

We do not sell, rent, or transfer your personal data to third parties for commercial purposes. Data may only be shared:

•   With partners directly involved in delivering the services (subcontractors, consultants);
•   With IT service providers (hosting, security, email);
•   With competent authorities, in accordance with the law.

In all cases, we ensure that third parties comply with data protection obligations.

10. Changes to the Policy

We reserve the right to update this privacy policy periodically. Any changes will be posted on this page, with the date of the latest update indicated.

Last update: April 2025

11. Contact

For any questions, requests, or complaints regarding data protection, you can contact us at:

GRAPHEX
Phone: 0744.42.42.31
Email: office@graphex.ro